Frequently Asked Questions (FAQ) - Estimates & Restoration Services

​

At Fire Claims Recovery, we know that the aftermath of a fire can be overwhelming. Whether you're dealing with extensive damage or simply seeking expert help for restoration, we're here to guide you through the process and make your recovery as smooth as possible. Here are some of the most common questions we receive, answered for your peace of mind.

​

1. How does the restoration process work after a fire?

Once we assess the damage, we begin the restoration process by securing your home and addressing any immediate safety concerns. This includes boarding up windows, placing tarps on the roof if necessary, and starting water extraction and drying. After securing the property, we begin restoring the structural elements, followed by roof repairs, wall and floor repairs, and full reconstruction as needed. Once the structural work is done, we handle everything from interior remodeling to design updates, ensuring your home looks better than before.

​

2. Do you provide estimates before starting the restoration?

Yes! We provide detailed estimates before any work begins. Our team conducts a thorough assessment of your property and creates an accurate restoration estimate that covers all aspects of the damage—from structural repairs and roof restoration to personal property replacements and full remodeling costs. We use industry-standard software like Xactimate to ensure the estimates are precise and fair.

​

3. Will you help me with cleaning and restoring my personal property?

Absolutely! Part of our restoration process involves inventorying and restoring your personal property. Whether it's furniture, electronics, or family heirlooms, we take the necessary steps to clean, restore, or replace items that were damaged. If items are beyond repair, we provide accurate replacement estimates to ensure you're fairly compensated for your losses.

​

4. How long will it take to restore my property?

The restoration timeline depends on the severity of the fire damage. Minor repairs may take a few weeks, while more significant damage, including structural work, can take several months. We provide you with a detailed timeline at the start of the restoration process and work diligently to complete the job as quickly as possible without sacrificing quality.

​

5. Do you offer assistance with temporary housing or business operations during the restoration?

Yes! If your home is uninhabitable, we help you recover temporary living expenses (ALE), ensuring you're not financially burdened while your property is being restored. For businesses, we offer support with temporary business space and business interruption services, making sure you can continue operating as much as possible while we handle the restoration.

​

6. How do I know if the restoration is covered by my insurance?

We work closely with your insurance company to ensure that the full extent of the fire damage is covered. We handle all aspects of the restoration, and we will guide you through the process of verifying coverage with your insurer. If you have any questions or concerns, we're here to clarify the details and advocate on your behalf to ensure the full restoration cost is covered.

​

7. Do I need to hire a contractor separately?

No! We manage the entire restoration process from start to finish. You don’t need to worry about hiring separate contractors for different aspects of the work. Our team handles roof repairs, structural restoration, flooring installation, and full interior remodels, all under one roof. We coordinate every step of the process to ensure a seamless and efficient restoration.

​

8. Can you help me redesign my space after the restoration?

Yes, we offer interior design services as part of our full restoration package. After we restore your home, our design experts can help you select the best finishes, materials, and colors to bring your vision to life. Whether you want to restore your home to its original look or update it with a modern design, we guide you through every step of the decision-making process.

​

9. Will you provide a guarantee for the restoration work?

Yes! We stand behind our work and provide a warranty for all restoration services, including roof repairs, structural work, and remodeling. Our goal is to ensure that your home is restored to the highest quality and that you’re completely satisfied with the results. If you encounter any issues after the work is complete, we’ll address them promptly.

​

10. What should I do first after a fire?

The first step is to contact Fire Claims Recovery immediately. We'll help you secure the property, assess the damage, and get started on the restoration process right away. The sooner we begin, the better your chances of a quicker and smoother recovery. We’ll also help you with the proper steps to take to document the damage and begin the claims process, so you don’t miss out on anything important.

In Summary:

​

• Restoration process: From structural repairs to full remodels.

​

• Estimates: We provide detailed and accurate restoration estimates.

​

• Personal property: We restore or replace damaged items and provide accurate replacement estimates.

​

• Timeframe: Restoration can take a few weeks to several months, depending on the damage.

​

• Temporary housing: We help cover temporary living expenses during the restoration.

​

• Insurance coverage: We work directly with your insurance to ensure full coverage.

​

• Interior design: We offer design assistance to help you create a beautiful, restored space.

​

If you have any more questions or want to get started with your home restoration, call Fire Claims Recovery today. We’re here to help you restore your home, one step at a time.